Shipping Policy

Effective Date: Sept 2, 2026

We’re committed to fast, reliable shipping so you can get your Myndr system fast.

1. Fulfillment Timeline

Orders are usually processed within 1–2 business days (Monday through Friday). Orders placed on weekends or holidays are fulfilled the following business day.

2. Shipping Methods & Rates

We offer standard and expedited shipping within the U.S. Shipping rates are calculated during checkout and depend on your delivery location and selected method.

3. Order Tracking

You’ll receive a tracking number via email as soon as your order ships. Please allow 24 hours for tracking details to update.

4. Delivery Issues

We’re not responsible for shipping carrier delays once your package has left our facility. However, if your order is delayed or lost, contact care@myndr.shop and we’ll do our best to help.

5. Returns & Refunds

Due to the food-grade and consumable nature of our products, we are unable to accept returns or provide refunds, even if the packaging is unopened. This ensures product safety and freshness for all customers.

That said, your satisfaction matters. If your order arrives damaged or if there’s an issue with your shipment, please email us at care@myndr.shop and we’ll do our best to resolve it.